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Frequently Asked Questions About Security Systems

We’ve pulled together our most common home security FAQs for our clients. See your answers for your ADT and home security questions.

One package does NOT fit everyone when it comes to your home security system! Our experienced professionals in can help weigh your home and your loved ones' safety needs to determine the very best package for you. Enjoy peace of mind with reliable security alarm monitoring in addition to fire, flood, and carbon monoxide detection. Design your smart house by adding alerts, schedules, and automations with your ADT system.

Want to watch everything with video security? No problem. ADT offers HD video monitoring with inside and outside cameras, including doorbell cameras. Live stream from your mobile devices when you’re running errands away from home, and even document and save video clips. You are sure to locate a security combination that suits your needs!

Personal home monitoring has changed a lot in the past few years! ADT offers security systems  that are completely wireless and function through a cellular grid, rather than a “landline.” Alarm systems can connect monitoring stations by using GSM signals and cellular-based technology. This means no annoying wires running throughout your house, and intruders can't knock out your surveillance system by breaking your lines.

ADT monitored monitoring systems have a 24-hour backup battery so that your house is still safe, even if your power goes out. The monitoring services as well as the loud siren will still be in service to allow uninterrupted protection of your house.

Yes. ADT has packages or service levels (such as the Remote Monitoring package) that give remote access capacity from your handheld device in addition to arming, disarming, and alert messages. Smart Home configuration is also accessible from your mobile device so that you can operate your house’s lighting, garage doors, and your thermostat when you are away. View your home while you are gone with ADT’s clear HD video functionality.

Yes! Let everyone know your house is helped guarded by ADT monitoring. All ADT bundles come with a yard sign and decals for your house to show that your property is secure by the #1 home security company. 90% of intruders confess that they stay clear of houses with a security system. By protecting your house with ADT surveillance and promoting the ADT signs and stickers, you are already decreasing your risk!

Yes. A home security system with ADT monitoring has 24/7 protection, 365 days a year. ADT owns six surveillance centers, which means they can quickly react to customers. With ADT home security packages, you get the peace of mind from knowing there are over 17,000 people around the United States helping to protect the people and assets you value most at home.

Yes! Check out Blue by ADT. It’s a do-it-yourself smart home security system with standalone cameras, and it’s designed for renters. Decide between self-monitoring or professional monitoring with no credit checks or install appointments required. It’s personalized and flexible on your terms, so you do not have to stress about long-term contracts. Enjoy flexible protection from the most trusted name in home security.

Absolutely. Your ADT-monitored security system’s capabilities are determined by the service tier you pick. You can choose if you need HD video surveillance, remote access to your equipment via your smart system, and even automation commands or schedules to turn your lights on and off at scheduled times. Personalize your unique home security bundle with the convenient features you need most for your home!

Yes! It’s easy to connect your ADT Smart Home security system with your home’s other smart equipment. This lets you you control everything remotely from your security equipment, lights, and thermostats, to your garage door and locks by using just your ADT mobile app. Security and convenience meet when you bridge your ADT-monitored equipment to your favorite smart home systems like Amazon Alexa. The minute your voice integration is hooked up, you can ask Alexa to “arm” or “disarm” your security system and much more!

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