An alarm system should protect your home. But what happens when your home security alarms go off? What should you do to help make sure you and all your family members are safe?
The first thing to do is not to panic. Know that your 24-hour monitoring specialists are there for you. Then proceed with the recommended actions to be prepared for any emergency.
Our Dedicated Representatives Are Focused On Your Safety
A security monitoring representative is alerted in an instant as soon as your home security alarms go off. When an agent is notified, they will reach out to you as quickly as possible to figure out what triggered the security system. Your protection devices can trip due to a range of emergencies, including:
In circumstances where the alarm was set off by accident—like not recalling that your entry-point sensors are switched on when you unlatch a window or door— an agent will reach out to find out if assistance is required. Provide your predetermined password, and they can cancel the alarm.
If you have an urgent situation, the monitoring agent will summon first responders, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to function as your proxy in the event nobody is home. Your monitoring team also can let first responders know which entry sensor was triggered, increasing their preparedness for what could be a life-threatening situation. Your monitoring professional will remain on the phone with you to help you stay composed and instruct you on what the next steps should be.
Steps to Take if Your Alarm Goes Off
Being awoken in the middle of the night to a security warning echoing through your house is terrifying—even moreso if you don’t know why it’s going off. The most beneficial thing to do is remain calm and proceed with the following:
First, get somewhere safe. Collect your family and pets in an expeditious manner and relocate to a protected area at your property or exit as quickly as possible. It's typical to have an urge to confront the emergency in your home, but this may put you and your family at greater risk. Instead, put a priority on trying to keep you and your family members secure and let the professionals resolve the problem.
Lastly, keep in constant communication with your monitoring team and emergency responders. You are able to be conferenced in, so everyone is talking together. Or, if it’s not possible to be in direct contact with emergency services, you can still receive notifications via text. Even if your dealing with a false alarm, it's wise to keep adequately communicating to all parties so you know what to do should an actual problem take place.
Get Protection For All Types of Emergencies with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With 24-hour monitoring, home automation, and safety alarms, your home will become the secured refuge you intended it to be. Create your ideal home security solution by filling out the form on this page or reach out to 833-319-7449 to take the first step toward a secure property.